About Zhaal
Zhaal builds practical AI technology to help small and medium UK businesses deliver better customer experiences — faster, smarter and with less friction
Who we are
Zhaal is a UK-based AI technology company bringing enterprise-grade intelligence to everyday businesses
We design simple, reliable tools that automate routine tasks, surface insights and free teams to focus on the work that matters
Founded with a focus on usability and trust, we combine modern language-model technology with a strong privacy-first approach to deliver real business value
Our mission
Make AI useful, understandable and accessible to independent businesses — so every organisation can offer smarter customer experiences without needing a large technical team
What we build
Our flagship product, Zhaal Logic, is an intelligent website assistant that answers customer questions, captures leads and routes conversations to your team — working 24/7
Zhaal Logic is easy to install, trained on your business content, and continually improves with usage analytics
How we work:
Practical, hands-on support
We help you get live quickly and keep the assistant tuned to your business
No fluff — real outcomes
We focus on measurable benefits: reduced response time, more qualified leads, and happier customers
Secure and compliant
We design for data protection and GDPR compliance from day one
Built for growth
Our platform is designed to expand — more products, smarter automations and deeper integrations as your needs evolve
Why it matters
Customers expect instant answers. Yet many small businesses can’t staff round-the-clock support. Zhaal delivers that responsiveness in a way that feels natural to visitors and practical for owners — saving time, reducing missed opportunities and improving the customer experience
Our vision
We’re creating a family of AI tools that scale with small businesses — from intelligent chat assistants to deeper automation and analytics — always prioritising clarity, control and privacy